A Clear Way Home · Christa Votaw, NMLS #1111313 · Clear Home Loans, a Division of Aspire Home Loans, LLC · NMLS #1955132 · Last updated: July 2026
Your trust means everything to me. This Privacy Policy describes how A Clear Way Home — the mortgage practice of Christa Votaw with Clear Home Loans, a Division of Aspire Home Loans, LLC (NMLS #1955132) (“Clear Home Loans,” “we,” “us,” or “our”) — collects, uses, and discloses your information when you use this website and our services. By using this website or submitting a form, you agree to the collection and use of information in accordance with this Privacy Policy.
Who we are. Christa Votaw · Mortgage Loan Officer · NMLS #1111313 · Clear Home Loans, a Division of Aspire Home Loans, LLC · NMLS #1955132. Charleston office: 503 Folly Road, Suite 200, Charleston, SC 29412. Company address: 6615 Vaught Ranch Rd STE 200, Austin, TX 78730.
Personal Data. While using our services, we may ask you to provide personally identifiable information, including but not limited to: first and last name; email address; phone number; address, city, state, ZIP/postal code; and financial information necessary to process mortgage applications.
Usage Data. Collected automatically and may include your device’s IP address, browser type and version, pages visited, time and date of your visit, time spent on pages, unique device identifiers, and other diagnostic data. On a mobile device we may collect device type, mobile operating system, and unique device identifiers.
We use cookies and similar tracking technologies to track activity on our service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; if you do not accept cookies, some parts of our service may not function properly. We use:
Contact consent (TCPA). When you submit a form or request a quote, you authorize Christa Votaw and Clear Home Loans to contact you at the phone number and email you provide — including by autodialed or prerecorded calls and text messages — about your inquiry and related mortgage services. Consent is not a condition of any purchase or service. Message and data rates may apply, and message frequency may vary. You can opt out of calls/texts at any time by replying STOP, or reply HELP for assistance, and unsubscribe from emails using the link in any email.
We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, and to the extent necessary to comply with legal obligations (including RESPA, TILA, HMDA, and state-specific record retention requirements), resolve disputes, and enforce our agreements. Advertising and marketing records are retained for a minimum of six (6) years. Mortgage loan records are retained in accordance with applicable federal and state requirements.
Analytics. We use Google Analytics to track and report website traffic. You may opt out by installing the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Email Marketing. We may use third-party email marketing service providers (such as Total Expert / Top of Mind Networks) to manage and send email communications; their privacy policies apply to the data they process on our behalf.
Behavioral Remarketing. We may use Google Ads and Facebook remarketing services. You can manage your advertising preferences through Google Ads Settings (google.com/settings/ads), Facebook Settings, or the Digital Advertising Alliance opt-out at aboutads.info/choices.
Your personal information is not sold. It may be shared with Clear Home Loans / Aspire Home Loans, LLC and trusted service providers (such as CRM and communication tools) who help operate the business, and as required by law. Business Transactions: if the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred; you will be notified before it becomes subject to a different Privacy Policy. Law Enforcement & Legal Requirements: we may disclose your Personal Data if required by law or in response to valid requests by public authorities, and in good faith when necessary to comply with a legal obligation, protect our rights or property, prevent or investigate possible wrongdoing, protect the personal safety of users, or protect against legal liability.
SMS / mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
The security of your Personal Data is important to us. While we strive to use commercially acceptable means to protect it — including SSL encryption, secure servers, and access controls — no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. This site is for adults; information is not knowingly collected from children under 18.
For California residents only. You have the right to know which categories of Personal Data are collected and how they are used; to access Personal Data collected in the past 12 months; to opt out of the sale of your Personal Data; to delete your Personal Data; and not to be discriminated against for exercising any CCPA right. To exercise any CCPA right, contact us at christa@clearhomeloans.com, or contact the company at loans@aspirehomeloans.com or in writing at 3801 N Capital of Texas Hwy J-180, Austin, TX 78746. We will respond to verifiable requests within 45 days. Shine the Light (Civil Code §1798.83): California residents may request information about our disclosure of Personal Data for third-party direct marketing. Minor Users (Bus. & Prof. Code §22581): California residents under 18 who are registered users may request removal of content they have publicly posted.
Our service does not respond to Do Not Track signals. However, you can set your browser to inform websites that you do not want to be tracked through your browser’s preferences or settings page.
We may update this Privacy Policy from time to time. We will notify you by posting the new policy on this page and updating the “Last Updated” date, and will provide notice via email and/or a prominent notice on our website prior to changes becoming effective. Please review this policy periodically.
Christa Votaw · Mortgage Loan Officer · NMLS #1111313
Clear Home Loans, a Division of Aspire Home Loans, LLC · NMLS #1955132
503 Folly Road, Suite 200, Charleston, SC 29412
843.647.9686 · christa@clearhomeloans.com · NMLS Consumer Access · Equal Housing Lender 🏠
This policy is provided for general information and is not legal advice. Final production language should be reviewed and approved by your company's compliance team.